Beilun Meank is not only a production and sales company but also a service company that can provide all services about permanent magnets. Our services include providing magnetic circuit design, sample performance testing, packaging design
Beilun Menak has a perfect after-sales service, including production progress tracking, delivery notification, document provision, receipt reminder, and complaint resolution.Our documentary staff will inform customers of the production schedule and delivery time irregularly, and provide corresponding documents to cooperate with customers for customs clearance after delivery.We will respond to customer complaints within 24 hours.
We accept customer's requests for the return of goods due to quality problems, subject to the following return policy:
Division of liability, we only accept return of goods for quality problems caused by our fault. Return requests due to improper storage and use by the customer will not be accepted.
Return time: Return requests for appearance problems should be made within one month after receipt of the goods, and a return request for performance problems should be made within three months after receipt of the goods.
Cost bearing: We bear all the expenses of the return due to our own fault, and the cost of the return due to the fault of the customer shall be borne by the customer.
